Annual multi-trip and single trip insurance
Contact us: 0333 320 1240
OPENING TIMES: MONDAY - FRIDAY 09:00 - 17:30

Cookies Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why. Cookies used by this website do not contain any personally identifable information and this is strictly enforced on all partners which we may permit to store a cookie on your computer.

Cookie Name Purpose
Google Analytics _ga
_gat
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Application Insights ai_session
ai_user
These cookies are used to collect information about issues, depencies and exceptions which may occur when browing this website. This data is purely for telematics and error detection, triage and diagnoses. Visit the Microsoft website

More Information

To find out more information on cookies visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Opt-out

If you do not wish to have cookies placed on your computer, you can configure your browser to prevent it. To find out more information on this please ask your browser provider.

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Back to top  

starttravel.co.uk is administered by Call Assist Limited. Call Assist is authorised and regulated by the Financial Conduct Authority, Firm Registration Number 304838. Registered address: Axis Court, North Station Road, Colchester, Essex CO1 1UX. Registered in England and Wales. Registered number: 03668383

This insurance is underwritten by the United Kingdom branch of Europäische Reiseversicherung (ERV) A.G. an Ergo Group Company incorporated and regulated under the laws of Germany. Companies House Registration FC 25660 and Branch Registration BR 007939. ERV is authorised by the Bundesanstalt für Finanzdienstliestungsaufsicht (BAFIN - www.bafin.de) and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details of the extent of Our regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from Us on request. Our registration number is 220041.

View our Policy Documents
Policy Document
Keyfacts
Important Information
Terms of Business
Privacy Statement
Claim Forms


Essential 4 Star 5 Star
Cover Sums Insured Excess Sums Insured Excess Sums Insured Excess
Emergency medical and repatriation expenses
- Hospital confinement benefit
- Additional transport and accommodation expenses in the United Kingdom
- Funeral expenses
- Emergency dental treatment
£10,000,000
N/A
£1,000

£1,500
£400
£100
N/A
£100

£100
£100
£10,000,000
N/A
£2,000

£3,000
£400
£50
N/A
£50

£50
£50
£15,000,000
£20 per 24hrs (max £1000)
£3,000

£4,000
£400
Nil
Nil
Nil

Nil
Nil
Personal accident
- Death (aged 18 – 64)
- Death (under 18 or over 64)
- Loss of limb(s) or sight or permanent total disablement (aged 18-64)
- Loss of limb(s) or sight or permanent total disablement (under 18 or over 64)

£5,000
£500
£5,000

N/A


N/A
N/A
N/A

N/A


£10,000
£1,000
£10,000

£1,000


Nil
Nil
Nil

N/A


£20,000
£2,000
£20,000

£2,000


N/A
N/A
N/A

N/A

Withdrawal of services N/A N/A N/A N/A £25 per 24 hrs (max £200) Nil
Provision of screened blood £5,000 Nil £5,000 Nil £5,000 Nil
Cancellation £1,000 £100 £2,000 £50 £4,000 Nil
Curtailment £1,000 £100 £2,000 £50 £4,000 Nil
Travel delay and disruption
- Delay
- Abandonment after 24 hours
- Disruption
N/A
£1,000
N/A
N/A
£100
N/A
£20 per 12 hrs (max £200)
£2,000
N/A
Nil
£50
N/A
£20 per 12 hrs (max £300)
£4,000
£500
Nil
Nil
Nil
Personal effects/possessions
- Single item limit
- Spectacles or sunglasses
- Valuables limit
- Personal money
- Cash
- Passport or Travel documents
£1,000
£200
£75
£200
£200
£200
£200
£100
£100
£100
£100
£100
£100
Nil
£2,000
£250
£75
£250
£400
£300
£250
£50 £2,500
£300
£75
£300
£400
£400
£300
Nil
Luggage delay N/A N/A N/A Nil £50 per 24hrs (max £250) Nil
Personal liability
- Property damage
- Bodily injury
£100,000
£2,000,000
£100
£100
£100,000
£2,000,000
£50
£50
£100,000
£2,000,000
Nil
Nil
Hijack, kidnap and mugging N/A N/A N/A Nil £50 per 24hrs (max £250) Nil
Catastrophe N/A N/A £1,000 £50 £1,000 Nil
Legal costs and expenses £20,000 Nil £30,000 Nil £30,000 Nil
Optional gadget cover
- Single Article Limit
£500
£300
£100
£750
£500
£50
£1,000
£750
Nil
Optional winter sports cover
- Ski equipment
- Single item limit
- Ski equipment hire
- Ski pack
- Piste closure
- Avalanche closure
£1,000
£750
£250
£100 (£20 per day)
£250
£300 (£20 per day)
£300 (£20 per day)
£100
£100
£100
Nil
£100
Nil
Nil
£1,000
£750
£250
£100 (£20 per day)
£250
£300 (£20 per day)
£300 (£20 per day)
£50
£50
£50
Nil
£50
Nil
Nil
£1,000
£750
£250
£100 (£20 per day)
£250
£300 (£20 per day)
£300 (£20 per day)
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Optional cruise cover
- Missed port departure
- Cabin confinement
- Itinerary change
- Unused excursions
- Cruise interruption

£400
£50 per day up to £300
£50 per port up to £300
£300
£300

£100
Nil
Nil
£100
£100

£500
£75 per day up to £375
£65 per port up to £375
£400
£500

£50
Nil
Nil
£50
£50

£1,500
£75 per day up to £1,000
£75 per port up to £500
£500
£750

£65
Nil
Nil
£65
£65
Optional golf cover
- Loss of golf equipment
- Single item limit
- Hire of golf equipment
- Loss of green fares
£1,000
£1,000
£200
£300 (£50 per day)
£100
£100
£100
£100
£100
Nil
£1,000
£1,000
£200
£300 (£50 per day)
£100
£50
£50
£50
£50
Nil
£1,000
£1,000
£200
£300 £50 per day)
£100
Nil
Nil
Nil
Nil
Nil